Knowles Training Institute · Philippines
Being Assertive Course in Philippines
Build the confidence, clarity and communication skills needed to express ideas, needs and boundaries respectfully. A practical corporate course delivered privately for organisations in the Philippines, whether onsite, virtual or at an arranged venue.
The key facts, in one place.
A quick summary of what HR, L&D teams and business leaders usually need before shortlisting this programme.
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Final delivery format and duration depend on the agreed programme scope and audience.
What is the Being Assertive course?
Being assertive is the ability to communicate your thoughts, needs, opinions and boundaries clearly while respecting the rights and perspectives of others. In the workplace, it helps people speak with confidence without becoming passive, aggressive or unnecessarily confrontational.
Assertive communication supports productive working relationships because people can raise concerns, make requests and address differences before they become larger problems. It gives teams a practical way to be clear while maintaining professionalism and respect.
Learning to be assertive helps professionals contribute more confidently in meetings, handle difficult conversations and communicate expectations without unnecessary tension. These skills are useful across levels, functions and workplace situations.
In this Being Assertive course, participants will learn practical ways to communicate clearly, express needs and boundaries, respond to disagreement and manage difficult conversations. The programme focuses on assertive language, listening, emotional control and workplace practice so participants can apply the skills with confidence.
Confidence and clarity
Express ideas and expectations in a clear, direct manner.
Respectful communication
Speak honestly while maintaining respect for other viewpoints.
Needs and boundaries
State needs, limits and expectations without unnecessary apology.
Difficult conversations
Address disagreement, feedback and tension constructively.
Workplace requests
Make clear requests and negotiate practical outcomes.
Responding to disagreement
Respond to pressure, criticism and disagreement without losing composure.
Is this course right for your team?
A quick check against what this programme does and does not set out to do.
A good fit if
- Your team needs to make requests, set boundaries or communicate expectations clearly
- Employees need a consistent approach to speaking up across different roles and levels
- You want a consistent standard for respectful, confident workplace communication
- Staff hesitate to speak up, over-accommodate others or avoid difficult conversations
- You need people to remain calm, clear and respectful during challenging interactions
Consider another course if
- You need technical or software capability rather than communication and interpersonal practice
- Your priority is a broader leadership capability programme rather than assertive communication
- You are looking for a formal qualification or accreditation rather than practical communication development
- You need specialist negotiation, mediation or conflict-management expertise beyond assertiveness fundamentals
Not sure? Tell us the situation and we will point you to a better-fitting programme.
What business problems does this course help address?
These are common workplace communication problems organisations address through assertiveness development.
People hesitate to speak up
Employees may stay silent when they need clarification, support or a change in expectations.
Boundaries are unclear
People accept requests they cannot reasonably meet, creating pressure and avoidable frustration.
Difficult conversations are avoided
Concerns may be left unspoken until small issues become relationship or performance problems.
Messages sound too passive or blunt
Communication can become vague, overly apologetic or unnecessarily forceful, leading to misunderstanding.
Feedback is difficult to give
People may soften useful feedback too much or deliver it in a way that creates defensiveness.
Pressure affects communication
Stress can make people withdraw, react sharply or struggle to communicate their position clearly.
What participants will be better able to do.
Below is the list of course benefits of our Being Assertive course in Philippines.
Below is the list of course objectives of our Being Assertive course in Philippines.
- Understand the principles of assertive workplace communication
- Identify passive, aggressive and assertive communication patterns
- Express opinions, needs and expectations clearly
- Use assertive phrases for requests, refusals and boundary setting
- Recognise communication habits that reduce personal confidence
- Understand how assertiveness can improve clarity and working relationships
- Prepare for conversations where a clear outcome is needed
- Use listening and questioning to support assertive dialogue
- Give and receive feedback without unnecessary defensiveness
- Respond calmly to pressure, disagreement and challenging behaviour
- Negotiate practical outcomes while respecting other viewpoints
- Apply assertive communication techniques to real workplace situations
How the two days are structured.
Each stage builds on the one before it, so participants leave with a working method rather than a set of tips.
- STAGE 01
Understand
What assertiveness means at work, why it matters, and how it differs from aggression.
- STAGE 02
Organise
Recognise personal communication patterns and prepare clear, confident messages.
- STAGE 03
Communicate
Use assertive language to make requests, say no and set reasonable boundaries.
- STAGE 04
Coordinate
Handle disagreement, feedback and challenging conversations while preserving respect.
- STAGE 05
Improve
Apply assertive techniques to everyday workplace situations and create a personal action plan.
What the course covers.
Below is the list of course content of our Being Assertive course in Philippines.
- What is assertiveness at work?The meaning, purpose and workplace value of assertive communication.
- How assertiveness differs from passivity and aggressionRecognising the behaviours, language and outcomes associated with each style.
- Why does assertiveness matter at work?How clear communication supports confidence, boundaries, trust and accountability.
- Expressing needs and opinions clearlyHow to state your position directly while remaining respectful.
- Speaking up in meetings and workplace discussionsPractical language for requests, refusals, priorities and boundaries.
- Using assertive language in practiceChoosing words, tone and structure that make messages clear and constructive.
- Assertive language for everyday workplace communicationManaging disagreement, pushback and sensitive workplace conversations.
- Feedback and active listeningListen carefully, respond clearly and give feedback without unnecessary escalation.
- Setting boundaries and making respectful requestsSet limits, clarify expectations and protect working relationships.
- Confidence under pressureMaintain a calm, clear communication style when challenged.
- Responding to disagreementUse practical responses when others disagree, push back or become difficult.
- Personal assertiveness action planIdentify situations for improvement and plan specific communication changes.
How participants learn.
An active learning approach. Short facilitator inputs, real examples, small-group practice, application to your own workplace situations, and structured reflection.
- 01
Learn
Short, focused facilitator input on the concept and why it matters.
- 02
See
Worked examples and realistic scenarios drawn from common workplace conversations.
- 03
Practise
Small-group activities and exercises where participants try the method.
- 04
Apply
Participants work the method against their own real tasks and situations.
- 05
Reflect
Structured review and an action plan to take back to the workplace.
Where participants can apply these skills.
The situations participants most often report using the course material in after returning to work.
Requests and clarification
Making clear requests, asking questions and checking understanding without hesitation.
Setting boundaries
Communicating reasonable limits, priorities and availability with confidence.
Speaking up in meetings
Contributing opinions, disagreeing respectfully and asking for clarification in meetings.
Feedback conversations
Giving constructive feedback and responding without becoming defensive.
Negotiating expectations
Discussing priorities, deadlines and responsibilities to reach practical agreements.
Handling pressure and disagreement
Staying composed and clear when demands, emotions or disagreement increase.
Who should attend this course?
This Being Assertive workshop in Philippines is ideal for professionals who want to communicate with greater confidence, set healthy boundaries and handle workplace conversations more effectively.
- All Staff Within An Organisation
- Managers
- Team Leaders
- Executives
- Assistants
- Officers
- Secretaries
Prerequisites & experience level
No prior experience or formal qualification is required. The programme is pitched at foundation to intermediate level and works well for mixed groups because participants can practise assertive communication from their own workplace context.
Group size
- Minimum: 1 participant
- Maximum: 25 participants
We keep the session interactive at every size, so everyone takes part in the discussion and the hands-on practice.
How the two days run.
The standard delivery is 2 full days, 9am to 5pm. The outline below shows the shape of a typical day; the exact running order is confirmed with you before delivery.
Day one: understanding and organising the work
- 9:00Welcome, objectives and the principles of assertiveness
- 10:30Passive, aggressive and assertive communication patterns
- 11:30Building assertive communication and handling workplace requests
- 13:00Lunch
- 14:00Assertive language for everyday workplace communication
- 15:30Setting boundaries and making respectful requests
- 17:00Day one review and reflection
Day two: tools, coordination and improvement
- 9:00Recap and applying assertive communication techniques
- 10:30Speaking up in meetings and workplace discussions
- 11:30Confidence under pressure in practice
- 13:00Lunch
- 14:00Responding to disagreement in workplace communication
- 15:30Personal assertiveness action plan and best practices
- 17:00Action planning and close
Format, customisation and facilitator.
Format & delivery
The standard Being Assertive workshop in Philippines is 2 full days. Knowles Training Institute Philippines can also contextualise the programme for different durations.
- 3 full days
- 2 full days · 9am to 5pm (standard)
- 1 day
- Half day
- 90 minutes
- 60 minutes
Delivered onsite at your premises, at an arranged venue, or live online.
Customisation
The programme can be contextualised to your organisation without diluting the core capability or depth of learning. Commonly adapted:
- Examples and terminology from your sector
- Activities built around your own documents and processes
- Duration and depth of each topic
- Participant level and mix of roles
- Action plans aligned to your objectives
Facilitator matching
We match the facilitator to your audience and context rather than assigning whoever is free. We consider:
- The seniority and mix of the group
- Your industry and working environment
- The delivery format and language of the session
- The specific outcomes you have asked for
A pre-course consultation is held before delivery so the content lands on the day.
What participants receive.
Each participant will receive the following materials for the Being Assertive course in Philippines.
Learner’s Guide
A workbook covering the full course content, used during the session and kept afterwards.
Course Handouts
Exercises, templates and reference sheets used in the practical activities.
Presentation Slides
The slide deck used during the course, provided for later reference.
Certification of Completion
Each course participant will receive a certification of training completion.
Included with every booking, at no additional charge.
Pricing and investment.
There are 4 pricing options available for this Being Assertive course in Philippines. Delivery can be onsite, at an arranged venue or live online for participating teams.
USD 679.97
Unlimited participants
USD 259.97
Per participant
USD 419.97
Per participant
USD 569.97
Standard delivery
What’s included
- Pre-course consultation
- Customised content, where applicable
- Facilitator and training materials
- Venue or virtual delivery
- Post-course follow-up, where applicable
40%
Real results. Trusted by leading organisations.
What our participants say
Written feedback published on our Knowles Training Institute reviews page.
Good if can also tailor to the level of participants in the workshop (similar to how it was conducted today). The trainer is very flexible!
It’s a great session with Karan, really appreciate the well-planned training materials and his facilitating skills.
I was totally engaged in his training and was able to pick up the theoretical information from his excellent communication skill.
Why organisations choose us
Everything you need to know before you enrol.
Something not covered here? Add it to your enquiry and we will answer it directly.
Who is this course designed for?
All staff within an organisation, managers, team leaders, executives, supervisors and customer-facing professionals. Anyone who wants to communicate more confidently and handle workplace conversations with greater clarity.
What are the learning objectives of this course?
Participants learn to communicate needs and expectations clearly, distinguish assertive behaviour from passive or aggressive behaviour, set boundaries, make requests, handle disagreement, give feedback and apply assertive techniques to real workplace situations.
Do participants need any prior experience?
No. The programme is pitched at foundation to intermediate level and works well for mixed groups where some participants have had little or no formal prior training in this area.
What is the duration of the course?
Standard delivery is 2 full days, 9am to 5pm. We can also contextualise the workshop to 3 full days, 1 day, half day, 90 minutes or 60 minutes.
Is the programme available online?
Yes. We deliver interactive, facilitator-led virtual sessions with the same activities, discussion and practice as the in-person format.
Can this course be customised for our organisation?
Yes. We adapt the examples, terminology, activities, duration and action plans to your industry and objectives, without diluting the core capability or depth of learning.
What is the group size for this course?
Group sizes run from a minimum of 1 participant to a maximum of 25. Smaller groups allow more individual attention, and the format stays interactive at every size.
Will participants receive a certificate on completion?
Yes. Each course participant will receive a certification of training completion.
What training methodology do you use?
An active learning approach: short facilitator inputs, real examples, small-group practice, application to your own workplace situations, and structured reflection.
Will we receive course materials?
Yes. Each participant receives a learner’s guide, course handouts and the presentation slides used during the course, plus a certification of training completion.
Is there any pre-course preparation?
No formal pre-work is required. We do hold a pre-course consultation with you to understand your goals and context so the content lands well on the day.
Is there post-course support?
Yes. Participants keep all resources, and we provide post-course follow-up where applicable to help sustain application back at work.
Can the course be delivered at our workplace?
Yes. We deliver onsite at your premises in the Philippines, or at an arranged venue that we can recommend for you.
What are the technical requirements for online training?
A stable internet connection, a device with a camera and microphone, and access to the video platform agreed in advance. We share joining details and run a quick check beforehand.
How much does the course cost?
There are four options: USD 679.97 for a 60-minute lunch talk session, USD 259.97 per participant for a half day, USD 419.97 per participant for 1 day and USD 569.97 per participant for 2 days. Group discounts of up to 40% are available.
When is the next available date?
Contact us for the latest Being Assertive course in Philippines schedules. Email [email protected] or send an enquiry using the form on this page.
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Available across the Philippines.
Our corporate training course is also available in the cities and provinces below. We deliver onsite at your premises, at an arranged venue, or live online wherever your team is based.
- Quezon City
- Manila
- Davao City
- Caloocan
- Cebu City
- Zamboanga City
- Taguig
- Antipolo
- Pasig
- Cagayan de Oro
- Parañaque
- Valenzuela
- Bacoor
- General Santos
- Makati
- Dasmariñas
- Las Piñas
- Mandaluyong
- Bacolod
- Muntinlupa
- Angeles
- Baguio
- San Jose del Monte
- Tarlac City
- Calamba
- Malolos
- Santa Rosa
- Iligan
- Marikina
- Navotas
- Boracay (Aklan)
- Palawan (Puerto Princesa City)
- Bohol (Tagbilaran City)
- Siargao (Surigao del Norte)
- Coron (Palawan)
- Vigan (Ilocos Sur)
- Sagada (Mountain Province)
- Batangas (Batangas City)
- Batanes (Basco)
- Dumaguete (Negros Oriental)
From enquiry to delivery.
You will always know what happens next, and nothing is committed until you have seen the scope and the cost.
- STEP 01
Send your enquiry
Tell us your dates, numbers and preferred format using the form below.
- STEP 02
Pre-course consultation
We discuss your goals, audience and context so the content fits.
- STEP 03
Receive a proposal
Scope, schedule and quotation, with time to consider before agreeing.
- STEP 04
Confirm and prepare
Dates locked, materials prepared and the facilitator matched to your group.
- STEP 05
Deliver and follow up
The course runs, and post-course follow-up sustains it back at work.
Ready to invest in your team?
Fill up the form and we will get back to you in less than 1 working day. Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs.
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We’re here to help
Ask about dates, delivery formats, group sizes or a customised version of this course for your organisation. A training consultant will come back to you directly.
KNOWLES TRAINING INSTITUTE · PHILIPPINES