Knowles Training Institute · Philippines
Creative Problem Solving Skills Course in Philippines
Build practical problem-solving skills that help teams define issues, generate options, evaluate ideas and act on workable solutions. A practical corporate training course delivered privately for organisations in the Philippines, whether onsite, virtual or at an arranged venue.
The key facts, in one place.
A quick summary of what HR, L&D teams and business leaders usually need before shortlisting this programme.
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Final delivery format and duration depend on the agreed programme scope and audience.
What is the Creative Problem Solving Skills course?
Workplace problems are rarely solved by having more ideas alone. Teams need a practical way to understand the real issue, challenge assumptions, explore alternatives and select solutions that are both useful and workable. This course develops those skills through structured, collaborative problem solving.
Creative problem solving skills help people move from unclear situations to clearer problem definitions, stronger options and informed action. They support teams when the first answer is not enough, priorities compete, or familiar approaches are no longer working.
Learning a structured problem-solving approach strengthens how professionals analyse situations, generate possibilities and make practical choices. The aim is not to produce ideas for their own sake, but to create options that can be tested and acted on.
In this Creative Problem Solving Skills course, participants learn a repeatable approach for clarifying problems, identifying causes, reframing challenges, generating ideas, evaluating options and planning action. Activities connect the methods to realistic workplace situations and team challenges.
Problem framing
Define the problem clearly before jumping to solutions.
Idea generation
Generate varied options using structured creative techniques.
Root-cause thinking
Explore causes, assumptions and contributing factors.
Option evaluation
Compare ideas against practical criteria and constraints.
Collaborative problem solving
Use team discussion to build, challenge and improve ideas.
Assessing options
Turn selected solutions into practical next steps.
Is this course right for your team?
A quick check against what this programme does and does not set out to do.
A good fit if
- Your team faces recurring workplace problems that need clearer analysis and better options
- Different roles interpret the same problem differently and need a shared way to work through it
- You want a consistent process for defining problems, exploring options and choosing actions
- Staff rely on familiar fixes and would benefit from a structured creative problem-solving approach
- You need teams to respond constructively when priorities, constraints or assumptions change
Consider another course if
- You need specialist technical training rather than a general problem-solving capability
- Your priority is a specialist leadership or people-management programme rather than problem solving
- You are looking for a formal qualification or accreditation rather than practical workplace learning
- You need a highly technical specialist topic rather than a broad problem-solving framework
Not sure? Tell us the situation and we will point you to a better-fitting programme.
What business problems does this course help address?
These are the day-to-day symptoms organisations describe when they ask us about creative problem solving training.
Problems are solved before they are clearly defined
Teams jump to solutions before agreeing what the actual problem is, so effort goes in the wrong direction.
The same problems keep returning
Teams fix symptoms repeatedly without addressing contributing causes, so the issue reappears.
Ideas stay inside familiar patterns
Teams rely on the first familiar idea and stop exploring alternatives that could work better.
Different views are not surfaced early
Assumptions, constraints and stakeholder perspectives remain hidden until late in the process.
Too many ideas are rejected too quickly
Teams judge ideas before enough options have been generated, limiting creativity and choice.
Solutions are chosen without clear criteria
Options are selected because they feel familiar rather than because they fit the problem, constraints and desired outcome.
What participants will be better able to do.
Below is the list of course benefits of our Creative Problem Solving Skills course in Philippines.
Below is the list of course objectives of our Creative Problem Solving Skills course in Philippines.
- Define the problem, opportunity or challenge clearly
- Separate symptoms, causes, assumptions and constraints
- Use structured techniques to generate multiple solution options
- Use questioning and reframing to look at a problem from new angles
- Compare ideas using agreed criteria, risks and practical constraints
- Select solutions that are useful, feasible and aligned with the desired outcome
- Build a simple action plan for testing or implementing a solution
- Create problem definitions and proposed solutions clearly
- Use collaborative discussion to challenge assumptions constructively
- Facilitate team problem-solving discussions with focus and structure
- Adapt problem-solving approaches to different workplace situations
- Reflect on results and improve the problem-solving process
How the two days are structured around creative problem solving.
Each stage builds on the one before it, giving participants a repeatable method they can use rather than a collection of disconnected techniques.
- STAGE 01
Frame
Clarify the situation, desired outcome and boundaries of the problem.
- STAGE 02
Explore
Surface perspectives, assumptions, causes and relevant information.
- STAGE 03
Create
Generate varied ideas and alternative ways to approach the challenge.
- STAGE 04
Evaluate
Compare options against criteria, feasibility, impact and constraints.
- STAGE 05
Act
Select a workable direction, test it where appropriate and plan next steps.
What the course covers.
Below is the list of course content of our Creative Problem Solving Skills course in Philippines.
- What is the real problem?Distinguishing the presenting issue from the underlying challenge.
- Who and what does the problem affect?Mapping stakeholders, context, impact and desired outcomes.
- Problem statements and success criteriaWriting useful problem statements and deciding what a successful outcome looks like.
- Exploring the situationGathering facts, perspectives, assumptions and constraints before deciding.
- Evaluating ideas with practical criteriaLooking beyond symptoms to understand what is driving the problem.
- Reframing the challengeUsing different viewpoints and questions to open up new ways of seeing the issue.
- Creative thinking techniquesGenerating quantity and variety before narrowing the options.
- Creative thinking techniquesPractical techniques for producing alternatives individually and in groups.
- Creative idea generation techniquesBuilding on other people’s ideas while challenging assumptions constructively.
- Assessing optionsUsing criteria to compare options and make a defensible choice.
- Assessing optionsConsidering feasibility, risks, resources, stakeholders and likely impact.
- Action and learningTurning a selected idea into next steps, tests and learning loops.
How participants learn.
An active learning approach. Short facilitator inputs, real examples, small-group practice, application to your own workplace situations, and structured reflection.
- 01
Learn
Short, focused facilitator input on the concept and why it matters.
- 02
See
Worked examples and realistic scenarios drawn from office practice.
- 03
Practise
Small-group activities and exercises where participants try the method.
- 04
Apply
Participants work the method against their own real tasks and situations.
- 05
Reflect
Structured review and an action plan to take back to the workplace.
Where participants can apply these skills.
The workplace situations where participants can apply the methods after the course.
Recurring workplace problems
Clarifying recurring issues before deciding what to change.
Process and workflow challenges
Exploring alternatives when a process is slow, inconsistent or difficult to manage.
Customer and stakeholder issues
Understanding different perspectives and generating practical responses.
Team and project decisions
Structuring discussion when a team needs to choose a direction.
Service and operational improvements
Finding opportunities to improve how work is delivered or experienced.
Change and uncertainty
Using reframing and option generation when circumstances or constraints shift.
Who should attend this course?
This Creative Problem Solving Skills workshop in Philippines is ideal for professionals who want a practical framework for analysing challenges, generating options and selecting workable solutions.
- All Staff Within An Organisation
- Managers
- Team Leaders
- Executives
- Project Teams
- Professionals
- Team Facilitators
Prerequisites & experience level
No prior experience or formal qualification is required. The programme is pitched at foundation to intermediate level and works well for mixed groups where participants bring different levels of problem-solving experience.
Group size
- Minimum: 1 participant
- Maximum: 25 participants
We keep the session interactive at every size, so everyone takes part in the discussion and the hands-on practice.
How the two days run.
The standard delivery is 2 full days, 9am to 5pm. The outline below shows the shape of a typical day; the exact running order is confirmed with you before delivery.
Day one: define, explore and create
- 9:00Welcome, objectives and the problem-solving approach
- 10:30Defining the problem, desired outcome and success criteria
- 11:30Explore the situation properly and handling tasks effectively
- 13:00Lunch
- 14:00Creative thinking techniques
- 15:30Creative idea generation techniques
- 17:00Day one review and reflection
Day two: evaluate, decide and act
- 9:00Recap and collaborative problem-solving practice
- 10:30Evaluating ideas with practical criteria
- 11:30Selecting solutions, testing assumptions and assessing risk
- 13:00Lunch
- 14:00Assessing options
- 15:30Action and learning and best practices
- 17:00Action planning and close
Format, customisation and facilitator.
Format & delivery
The duration of this Creative Problem Solving Skills workshop in Philippines is 2 full days. Knowles Training Institute Philippines can also contextualise the workshop for different durations.
- 3 full days
- 2 full days · 9am to 5pm (standard)
- 1 day
- Half day
- 90 minutes
- 60 minutes
Delivered onsite at your premises, at an arranged venue, or live online.
Customisation
The programme can be contextualised to your organisation without diluting the core capability or depth of learning. Commonly adapted:
- Examples and terminology from your sector and problem context
- Activities built around your real workplace challenges
- Duration and depth of each topic
- Participant level and mix of roles
- Action plans aligned to your desired outcomes
Facilitator matching
We match the facilitator to your audience and context rather than assigning whoever is free. We consider:
- The seniority and mix of the group
- Your industry and working environment
- The delivery format and language of the session
- The specific outcomes you have asked for
A pre-course consultation is held before delivery so the content lands on the day.
What participants receive.
Each participant will receive the following materials for the Creative Problem Solving Skills course in Philippines.
Learner’s Guide
A workbook covering the full course content, used during the session and kept afterwards.
Course Handouts
Exercises, templates and reference sheets used in the practical activities.
Presentation Slides
The slide deck used during the course, provided for later reference.
Certification of Completion
Each course participant will receive a certification of training completion.
Included with every booking, at no additional charge.
Pricing and investment.
There are 4 pricing options available for this Creative Problem Solving Skills course in Philippines. Delivery can be onsite, at an arranged venue, or live online.
USD 679.97
Unlimited participants
USD 259.97
Per participant
USD 419.97
Per participant
USD 569.97
Standard delivery
What’s included
- Pre-course consultation
- Customised content, where applicable
- Facilitator and training materials
- Venue or virtual delivery
- Post-course follow-up, where applicable
40%
Real results. Trusted by leading organisations.
What our participants say
Written feedback published on our Knowles Training Institute reviews page.
Good if can also tailor to the level of participants in the workshop (similar to how it was conducted today). The trainer is very flexible!
It’s a great session with Karan, really appreciate the well-planned training materials and his facilitating skills.
I was totally engaged in his training and was able to pick up the theoretical information from his excellent communication skill.
Why organisations choose us
Everything you need to know before you enquire.
Something not covered here? Add it to your enquiry and we will answer it directly.
Who is this course designed for?
All staff within an organisation, managers, team leaders, executives and project teams. The course is useful for anyone who wants a practical, structured approach to workplace problem solving.
What are the learning objectives of this course?
Participants learn to define problems, explore causes and assumptions, generate alternatives, evaluate options, facilitate collaborative thinking and turn selected ideas into practical action plans.
Do participants need any prior experience?
No. The programme is pitched at foundation to intermediate level and works well for mixed groups with different levels of problem-solving experience.
What is the duration of the course?
Standard delivery is 2 full days, 9am to 5pm. We can also contextualise the workshop to 3 full days, 1 day, half day, 90 minutes or 60 minutes.
Is the programme available online?
Yes. We deliver interactive, facilitator-led virtual sessions with the same activities, discussion and practice as the in-person format.
Can this course be customised for our organisation?
Yes. We adapt the examples, terminology, activities, duration and action plans to your industry and objectives, without diluting the core capability or depth of learning.
What is the group size for this course?
Group sizes run from a minimum of 1 participant to a maximum of 25. Smaller groups allow more individual attention, and the format stays interactive at every size.
Will participants receive a certificate on completion?
Yes. Each course participant will receive a certification of training completion.
What training methodology do you use?
An active learning approach: short facilitator inputs, real examples, small-group practice, application to your own workplace situations, and structured reflection.
Will we receive course materials?
Yes. Each participant receives a learner’s guide, course handouts and the presentation slides used during the course, plus a certification of training completion.
Is there any pre-course preparation?
No formal pre-work is required. We do hold a pre-course consultation with you to understand your goals and context so the content lands well on the day.
Is there post-course support?
Yes. Participants keep all resources, and we provide post-course follow-up where applicable to help sustain application back at work.
Can the course be delivered at our workplace?
Yes. We deliver onsite at your premises in the Philippines, or at an arranged venue that we can recommend for you.
What are the technical requirements for online training?
A stable internet connection, a device with a camera and microphone, and access to the video platform agreed in advance. We share joining details and run a quick check beforehand.
How much does the course cost?
There are four options: USD 679.97 for a 60-minute lunch talk session, USD 259.97 per participant for a half day, USD 419.97 per participant for 1 day and USD 569.97 per participant for 2 days. Group discounts of up to 40% are available.
When is the next available date?
Contact us for the latest Creative Problem Solving Skills course in Philippines schedules. Email [email protected] or send an enquiry using the form on this page.
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Available across the Philippines.
Our corporate training course is also available in the cities and provinces below. We deliver onsite at your premises, at an arranged venue, or live online wherever your team is based.
- Quezon City
- Manila
- Davao City
- Caloocan
- Cebu City
- Zamboanga City
- Taguig
- Antipolo
- Pasig
- Cagayan de Oro
- Parañaque
- Valenzuela
- Bacoor
- General Santos
- Makati
- Dasmariñas
- Las Piñas
- Mandaluyong
- Bacolod
- Muntinlupa
- Angeles
- Baguio
- San Jose del Monte
- Tarlac City
- Calamba
- Malolos
- Santa Rosa
- Iligan
- Marikina
- Navotas
- Boracay (Aklan)
- Palawan (Puerto Princesa City)
- Bohol (Tagbilaran City)
- Siargao (Surigao del Norte)
- Coron (Palawan)
- Vigan (Ilocos Sur)
- Sagada (Mountain Province)
- Batangas (Batangas City)
- Batanes (Basco)
- Dumaguete (Negros Oriental)
From enquiry to delivery.
You will always know what happens next, and nothing is committed until you have seen the scope and the cost.
- STEP 01
Send your enquiry
Tell us your dates, numbers and preferred format using the form below.
- STEP 02
Pre-course consultation
We discuss your goals, audience and context so the content fits.
- STEP 03
Receive a proposal
Scope, schedule and quotation, with time to consider before agreeing.
- STEP 04
Confirm and prepare
Dates locked, materials prepared and the facilitator matched to your group.
- STEP 05
Deliver and follow up
The course runs, and post-course follow-up sustains it back at work.
Ready to invest in your team?
Fill up the form and we will get back to you in less than 1 working day. Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs.
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We’re here to help
Ask about dates, delivery formats, group sizes or a customised version of this course for your organisation. A training consultant will come back to you directly.
KNOWLES TRAINING INSTITUTE · PHILIPPINES