Knowles Training Institute · Philippines
Developing a Growth Mindset Course in Philippines
Build the resilience, adaptability and learning skills needed to embrace challenges, respond positively to setbacks and pursue continuous improvement. A practical corporate training course delivered privately for organisations in the Philippines, whether onsite, virtual or at an arranged venue.
The key facts, in one place.
A quick summary of what HR, L&D teams and business leaders usually need before shortlisting this programme.
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Final delivery format and duration depend on the agreed programme scope and audience.
What is the Developing a Growth Mindset course?
Developing a Growth Mindset connects customer needs, communication, service expectations and ongoing engagement. Professionals need practical systems for understanding customers, managing interactions and building lasting business relationships.
This course develops practical approaches for recognising fixed and growth-oriented thinking patterns, reframing setbacks, using feedback constructively, setting learning goals and applying deliberate improvement at work.
Participants practise reframing unhelpful thoughts, responding constructively to mistakes, seeking feedback, setting stretch goals and identifying practical actions for continuous development.
The emphasis is on practical workplace behaviours that help people stay open to learning, persist through challenges, learn from feedback and support a culture of continuous improvement.
Growth mindset awareness
Recognise fixed-mindset patterns, learning opportunities and situations where a growth-oriented response can be useful.
Active listening
Reframe to feedback, evidence and different perspectives before deciding how to respond.
Difficult conversations
Approach challenges and learning conversations with curiosity, structure and constructive communication.
Problem solving
Organise learning goals around current capability, desired capability, practice opportunities and required actions.
De-escalation
Manage setbacks and difficult learning moments while keeping responses constructive when emotions rise.
Confidence and learning relationship building
Build confidence through practice, clarify expectations and support productive learning relationships.
Is this course right for your team?
A quick check against what this programme does and does not set out to do.
A good fit if
- Your team needs more consistent communication and collaboration across roles
- Workplace relationships sometimes become strained by misunderstandings or unclear expectations
- People need practical ways to listen, build rapport and respond constructively
- Managers want staff to handle feedback and difficult conversations more effectively
- Your organisation wants stronger trust, respect and cooperation in everyday interactions
Consider another course if
- You need specialist technical training rather than people and communication skills
- Your priority is a specific software, process or compliance qualification
- You are looking for advanced counselling, clinical or therapeutic training
- You need deep subject-matter training in one operational or technical area
Not sure? Tell us the workplace situation and we will discuss a better-fitting programme.
What workplace growth and learning problems does this course help address?
Practical workplace symptoms that can indicate a need for stronger developing-a-growth-mindset practices among leaders.
Learning opportunities are missed
People may overlook opportunities to develop when everyday challenges are treated only as problems rather than sources of learning.
Feedback is taken personally
Feedback can feel discouraging when it is interpreted as a judgement of ability rather than information that can support improvement.
Leaders avoid difficult discussions
People may stop trying after mistakes or setbacks when they lack practical strategies for reflection, persistence and adjustment.
People avoid unfamiliar challenges
Learning can slow when people consistently stay within familiar tasks and avoid situations that require new skills.
Teams become cautious about learning
Teams may become reluctant to experiment or ask questions when mistakes are viewed mainly as failures rather than learning opportunities.
Development actions are not sustained
Learning intentions can fade when goals, practice actions, reflection and follow-up are not clearly managed.
What participants will be better able to do.
Below is the list of course benefits of our Developing a Growth Mindset course in the Philippines.
Below is the list of course objectives of our Developing a Growth Mindset course in the Philippines.
- Recognise common Developing a Growth Mindset barriers and patterns
- Recognise early signs of unhelpful thinking and decide when a different response may be useful
- Separate facts, observations, interpretations and assumptions
- Use active listening and questioning to understand different perspectives
- Prepare for and structure difficult workplace conversations
- Practise concerns clearly without escalating tension
- Use practical approaches for managing frustration, disappointment and uncertainty
- Explore learning options, practice opportunities and areas for improvement
- Practise decisions, service commitments and agreements with appropriate boundaries
- Recognise customer actions, ownership, expectations and follow-up
- Build stronger capability through consistent practice, reflection and feedback
- Create a practical action plan for applying developing-a-growth-mindset skills at work
How the two days are structured.
Each stage builds on the one before it, so participants leave with practical developing-a-growth-mindset methods rather than isolated concepts.
- STAGE 01
Recognise
Identify fixed-mindset patterns, learning needs, challenges and opportunities for development.
- STAGE 02
Reframe
Reframe to customers and connect their needs to service priorities and business context.
- STAGE 03
Practise
Set learning goals and practise new behaviours with deliberate, manageable actions.
- STAGE 04
Apply
Apply growth-oriented responses to feedback, mistakes, uncertainty and challenging work situations.
- STAGE 05
Sustain
Reflect on progress, reinforce useful habits and sustain continuous improvement.
What the course covers.
Below is the list of course content of our Developing a Growth Mindset Training Course.
- Recogniseing Developing a Growth MindsetExplore the purpose, role and impact of Developing a Growth Mindset in day-to-day business.
- Fixed and growth mindset patternsConsider common fixed- and growth-oriented responses and how they can affect learning and performance.
- Learning and development gapsIdentify capability gaps and address missing practice, feedback or learning opportunities before they affect performance.
- Active listeningUse listening techniques and questions to understand concerns, perspectives and underlying interests.
- Separating issues from peopleFocus conversations on observable behaviours, facts, expectations and workable solutions.
- Communicating under tensionUse clear, respectful language when discussing disagreement, impact and expectations.
- Preparing for learning challengesPlan the learning goal, current capability, desired outcome, practice approach and likely obstacles before a challenging task.
- Managing frustration and setbacksManage frustration and keep learning behaviour constructive when setbacks or uncertainty increase.
- Reaching learning-focused solutionsCheck understanding, clarify goals and confirm practical next steps for improvement.
- Development accountabilityRecognise actions, responsibilities, expectations and review points after important discussions.
- Confidence and learning relationship buildingBuild confidence through consistent practice, useful feedback and timely reflection.
- Sustaining a growth mindsetUse reflection and practice routines to reinforce learning, adaptation and continuous improvement.
How participants learn.
An active learning approach. Short facilitator inputs, real examples, small-group practice, application to your own workplace situations, and structured reflection.
- 01
Learn
Short, focused facilitator input on the concept and why it matters.
- 02
See
Worked examples and realistic scenarios drawn from office practice.
- 03
Practise
Small-group activities and exercises where participants try the method.
- 04
Apply
Participants work the method against their own real tasks and situations.
- 05
Reflect
Structured review and an action plan to take back to the workplace.
Where participants can apply these skills.
The situations participants can work through using the course methods once they return to their leadership roles.
Managing learning priorities
Practise responsibilities, priorities, decisions and ways of working with greater clarity.
Handling difficult conversations
Prepare for conversations about behaviour, expectations, communication problems and workplace tension.
Managing learning conversations
Help colleagues discuss mistakes, feedback and development needs constructively when confidence or expectations become strained.
Cross-team learning and development
Coordinate learning and development across teams where people have different priorities, constraints or responsibilities.
Managing difficult learning moments
Keep learning conversations productive when emotions rise and people need space to reflect and be heard.
Following through on development commitments
Recognise actions and expectations after important messages so agreed changes are more likely to be sustained.
Who should attend this course?
This Developing a Growth Mindset workshop in the Philippines is designed for professionals who manage people, teams, stakeholders or workplace relationships and need to handle disagreement constructively.
- Managers
- Team Leaders
- Executives
- Supervisors
- Department Heads
- Project Leaders
- HR Professionals
Prerequisites & experience level
No prior formal qualification is required. The programme is pitched at foundation to intermediate level and works well for leaders with different levels of experience.
Group size
- Minimum: 1 participant
- Maximum: 25 participants
We keep the session interactive at every size, so everyone takes part in discussion, practice, reflection and action planning.
How the two days run.
The standard delivery is 2 full days, 9am to 5pm. The outline below shows the shape of a typical day; the exact running order is confirmed with you before delivery.
Day one: Developing a Growth Mindset and dialogue
- 9:00Welcome, objectives and developing-a-growth-mindset foundations
- 10:30Learning expectations, capability gaps and early signs of fixed-mindset thinking
- 11:30Mindset patterns, perspectives and active listening
- 13:00Lunch
- 14:00Learning goals, clarity and communicating development needs
- 15:30Preparing for learning challenges and de-escalation
- 17:00Day one review and reflection
Day two: learning, development and follow-through
- 9:00Recap and applying developing-a-growth-mindset techniques
- 10:30Exploring learning needs, options and growth opportunities
- 11:30Communicating practical development commitments
- 13:00Lunch
- 14:00Confidence and learning relationship building and managing unresolved tension
- 15:30Accountability, reflection and sustaining growth
- 17:00Action planning and close
Format, customisation and facilitator.
Format & delivery
The duration of this Developing a Growth Mindset in Philippines workshop is 2 full days. Knowles Training Institute Philippines will also be able to contextualise this workshop according to different durations.
- 3 full days
- 2 full days · 9am to 5pm (standard)
- 1 day
- Half day
- 90 minutes
- 60 minutes
Delivered onsite at your premises, at an arranged venue, or live online.
Customisation
The programme can be contextualised to your organisation without diluting the core capability or depth of learning. Commonly adapted:
- Examples and terminology from your sector
- Activities built around your own decisions, problems and scenarios
- Duration and depth of each topic
- Participant level and mix of roles
- Action plans aligned to your decision-making objectives
Facilitator matching
We match the facilitator to your audience and context rather than assigning whoever is free. We consider:
- The seniority and mix of the group
- Your industry and working environment
- The delivery format and language of the session
- The specific outcomes you have asked for
A pre-course consultation is held before delivery so the content lands on the day.
What participants receive.
Each participant will receive the following materials for the Developing a Growth Mindset course in the Philippines.
Learner’s Guide
A workbook covering the full course content, used during the session and kept afterwards.
Course Handouts
Exercises, communication activities and reference sheets used in the practical sessions.
Presentation Slides
The slide deck used during the course, provided for later reference.
Certification of Completion
Each course participant will receive a certification of training completion.
Included with every booking, at no additional charge.
Pricing and investment.
There are 4 pricing options available for this Developing a Growth Mindset Training Course. Course participants not in Philippines may choose to sign up for our online Developing a Growth Mindset Training Course.
USD 679.97
Unlimited participants
USD 259.97
Per participant
USD 419.97
Per participant
USD 569.97
Standard delivery
What’s included
- Pre-course consultation
- Customised content, where applicable
- Facilitator and training materials
- Venue or virtual delivery
- Post-course follow-up, where applicable
40%
Real results. Trusted by leading organisations.
What our participants say
Written feedback published on our Knowles Training Institute reviews page.
Good if can also tailor to the level of participants in the workshop (similar to how it was conducted today). The trainer is very flexible!
It’s a great session with Karan, really appreciate the well-planned training materials and his facilitating skills.
I was totally engaged in his training and was able to pick up the theoretical information from his excellent communication skill.
Why organisations choose us
Everything you need to know before you enrol.
Something not covered here? Add it to your enquiry and we will answer it directly.
Who is this course designed for?
Managers, team leaders, executives, supervisors, customer-facing staff, project teams and professionals who need to communicate, collaborate and build productive workplace relationships.
What are the learning objectives of this course?
Participants learn to communicate clearly, listen actively, build rapport, use empathy, adapt to different people, give and receive feedback, handle disagreements and strengthen workplace relationships.
Do participants need any prior experience?
No. The programme is pitched at foundation to intermediate level and works well for mixed groups with different levels of workplace experience.
What is the duration of the course?
Standard delivery is 2 full days, 9am to 5pm. We can also contextualise the workshop to 3 full days, 1 day, half day, 90 minutes or 60 minutes.
Is the programme available online?
Yes. We deliver interactive, facilitator-led virtual sessions with the same activities, discussion and practice as the in-person format.
Can this course be customised for our organisation?
Yes. We adapt the examples, terminology, activities, duration and action plans to your industry, roles, communication challenges and objectives, without diluting the core capability or depth of learning.
What is the group size for this course?
Group sizes run from a minimum of 1 participant to a maximum of 25. Smaller groups allow more individual attention, and the format stays interactive at every size.
Will participants receive a certificate on completion?
Yes. Each course participant will receive a certification of training completion.
What training methodology do you use?
An active learning approach: short facilitator inputs, real examples, small-group practice, application to your own workplace situations, and structured reflection.
Will we receive course materials?
Yes. Each participant receives a learner’s guide, course handouts and the presentation slides used during the course, plus a certification of training completion.
Is there any pre-course preparation?
No formal pre-work is required. We do hold a pre-course consultation with you to understand your goals and context so the content lands well on the day.
Is there post-course support?
Yes. Participants keep all resources, and we provide post-course follow-up where applicable to help sustain application back at work.
Can the course be delivered at our workplace?
Yes. We deliver onsite at your premises in the Philippines, or at an arranged venue that we can recommend for you.
What are the technical requirements for online training?
A stable internet connection, a device with a camera and microphone, and access to the video platform agreed in advance. We share joining details and run a quick check beforehand.
How much does the course cost?
There are four options: USD 679.97 for a 60-minute lunch talk session, USD 259.97 per participant for a half day, USD 419.97 per participant for 1 day and USD 569.97 per participant for 2 days. Group discounts of up to 40% are available.
When is the next available date?
Contact us for the latest Developing a Growth Mindset course in the Philippines schedules. Email [email protected] or send an enquiry using the form on this page.
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Available across the Philippines.
Our corporate training course is also available in the cities and provinces below. We deliver onsite at your premises, at an arranged venue, or live online wherever your team is based.
- Quezon City
- Manila
- Davao City
- Caloocan
- Cebu City
- Zamboanga City
- Taguig
- Antipolo
- Pasig
- Cagayan de Oro
- Parañaque
- Valenzuela
- Bacoor
- General Santos
- Makati
- Dasmariñas
- Las Piñas
- Mandaluyong
- Bacolod
- Muntinlupa
- Angeles
- Baguio
- San Jose del Monte
- Tarlac City
- Calamba
- Malolos
- Santa Rosa
- Iligan
- Marikina
- Navotas
- Boracay (Aklan)
- Palawan (Puerto Princesa City)
- Bohol (Tagbilaran City)
- Siargao (Surigao del Norte)
- Coron (Palawan)
- Vigan (Ilocos Sur)
- Sagada (Mountain Province)
- Batangas (Batangas City)
- Batanes (Basco)
- Dumaguete (Negros Oriental)
From enquiry to delivery.
You will always know what happens next, and nothing is committed until you have seen the scope and the cost.
- STEP 01
Send your enquiry
Tell us your dates, numbers and preferred format using the form below.
- STEP 02
Pre-course consultation
We discuss your goals, audience and context so the content fits.
- STEP 03
Receive a proposal
Scope, schedule and quotation, with time to consider before agreeing.
- STEP 04
Confirm and prepare
Dates locked, materials prepared and the facilitator matched to your group.
- STEP 05
Deliver and follow up
The course runs, and post-course follow-up sustains it back at work.
Ready to invest in your team?
Fill up the form and we will get back to you in less than 1 working day. Alternatively, give us a call to have one of our training consultants contact you. This Developing a Growth Mindset course can be contextualised to meet your organisation’s training needs.
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We’re here to help
Ask about dates, delivery formats, group sizes or a customised version of this course for your organisation. A training consultant will come back to you directly.
KNOWLES TRAINING INSTITUTE · PHILIPPINES