Knowles Training Institute · Philippines
Employee Engagement and Retention Strategies Course in Philippines
Build the organisation, communication, record-keeping and coordination skills that keep an office running. A practical corporate training course delivered privately for organisations in the Philippines, whether onsite, virtual or at an arranged venue.
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A quick summary of what HR, L&D teams and business leaders usually need before shortlisting this programme.
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Final delivery format and duration depend on the agreed programme scope and audience.
What is the Employee Engagement and Retention Strategies course?
Whether it’s answering emails, taking in calls, or scheduling flights, employee engagement and retention practices might seem easy, but it’s one of the most in-demand jobs that require a lot of attention to detail and high resistance to a pressured environment. Read on to find the list of employee engagement and retention strategies and which of them could benefit your organization.
Employee Engagement and Retention Strategies are skills needed to maintain the continuity of business operations and coordinate activities being conducted. Businesses have Employee Engagement and Retention Strategies as part of their core needs in order to function properly, yet most business professionals tend to overlook and underestimate the value of having Employee Engagement and Retention Strategies.
Learning Employee Engagement and Retention Strategies is necessary for building one’s capacity as a well-versed and competent business professional. Every business professional needs to know how to perform key functions in order to progress in the corporate ladder.
In this Employee Engagement and Retention Strategies course, participants will learn the basic employee engagement and retention strategies that they need to have. This course will discuss the scope of employee engagement and retention strategies as well as its function in the business setting. Part of this course will also teach how to do employee engagement and retention strategies on par with best practices and business standards.
Employee experience and engagement
Plan tasks, schedules and information systematically.
Trust-building communication
Write, speak and respond with clarity and courtesy.
Records & documents
Keep, file and retrieve records accurately.
Team coordination
Coordinate meetings, resources and follow-up.
Engagement and retention tools
Apply the programs commonly used in employee engagement and retention work.
Addressing engagement and retention challenges
Handle workplace issues calmly and constructively.
Is this course right for your team?
A quick check against what this programme does and does not set out to do.
A good fit if
- Your team handles scheduling, correspondence, records or people coordination and engagement
- Employee engagement and retention work is shared across roles rather than owned by one person
- You want a consistent standard for how documents and communication are handled
- Staff have picked up the work on the job and never had formal training in it
- You need people to stay accurate and organised during busy periods
Consider another course if
- You need advanced spreadsheet or software training rather than administrative practice
- Your priority is leadership or people management rather than people coordination and engagement
- You are looking for a qualification or accreditation rather than practical workplace training
- You want a single specialist topic in depth, such as minute taking or records compliance alone
Not sure? Tell us the situation and we will point you to a better-fitting programme.
What business problems does this course help address?
These are common workplace symptoms organisations describe when they ask about employee engagement and retention strategies training.
Employee concerns are handled reactively
Requests are dealt with in the order they arrive rather than by priority, so important tasks slip.
Employee follow-up is inconsistent
Commitments made in meetings or email are not tracked through to completion.
Employee information is difficult to access
Documents and files are stored inconsistently, so retrieving them takes longer than it should.
Internal communication creates confusion
Messages need clarifying, which generates extra correspondence and delay.
Engagement tools are used inconsistently
Staff rely on manual workarounds instead of the programs already available to them.
Engagement drops during periods of pressure
Details are overlooked during busy periods, and the rework costs more time than the original task.
What participants will be better able to do.
Below is the list of course benefits of our Employee Engagement and Retention Strategies course in Philippines.
Below is the list of course objectives of our Employee Engagement and Retention Strategies course in Philippines.
- Explain the foundations of employee engagement and retention
- Identify practical ways to strengthen engagement across the employee experience
- Apply engagement and retention practices to common workplace situations
- Use practical tools for listening, feedback, recognition and engagement
- Recognise the main factors that influence employee engagement and retention
- Connect engagement and retention practices with team performance and continuity
- Develop actions that address engagement and retention priorities
- Communicate consistently and use employee feedback responsibly
- Use employee insights to identify concerns and improvement opportunities
- Support team routines, workload balance and employee experience
- Coordinate people-focused activities and engagement initiatives
- Apply practical engagement and retention strategies consistently
How the two days are structured.
Each stage builds on the one before it, so participants leave with a practical method rather than a set of disconnected tips.
- STAGE 01
Understand
What employee engagement and retention work covers, its scope, and why it matters to the organisation.
- STAGE 02
Organise
Plan tasks and schedules, and set up employee communication and feedback so they can be found.
- STAGE 03
Communicate
Handle correspondence, requests and employee communication records clearly and professionally.
- STAGE 04
Coordinate
Manage people resources and engagement initiatives, activities and schedules across people and projects.
- STAGE 05
Improve
Apply best practices and standards, and resolve the problems that come up in the role.
What the course covers.
Below is the list of course content of our Employee Engagement and Retention Strategies course in Philippines.
- What drives employee engagement and retention?The foundations of engagement, retention and the employee experience.
- What factors influence retention?The workplace, leadership, recognition, development and communication factors that shape retention.
- Why should organisations focus on employee engagement?How engagement influences commitment, contribution, collaboration and the employee experience.
- Building engagement in everyday workPractical approaches to involvement, communication, recognition and support.
- People management practices that support retentionCreating consistent team practices that help employees feel supported and connected.
- Using engagement and retention toolsPractical tools for listening, feedback, recognition, development and retention planning.
- Employee communication that builds trustUsing clear, respectful communication to strengthen trust and employee connection.
- Employee communicationClear, respectful and two-way communication across the employee experience.
- Listening, feedback and employee insightsGathering and using employee feedback to understand experience and concerns.
- Employee insight managementTurning feedback and people data into practical engagement and retention actions.
- Addressing engagement and retention challengesWorking through concerns, disengagement signals and preventable retention risks.
- Strengthening engagement and retention practiceBuilding consistent people practices that support a stronger employee experience.
How participants learn.
An active learning approach. Short facilitator inputs, realistic employee scenarios, small-group practice, application to your own workplace situations, and structured reflection.
- 01
Learn
Short, focused facilitator input on engagement and retention concepts and why they matter.
- 02
See
Worked examples and realistic employee scenarios drawn from workplace practice.
- 03
Practise
Small-group activities and exercises where participants test the strategy.
- 04
Apply
Participants apply the strategies to their own teams, employee experience and workplace situations.
- 05
Reflect
Structured review and an action plan to take back to the workplace.
Where participants can apply these skills.
The situations participants most often report using the course material in once they return to work.
Correspondence and enquiries
Communicating clearly, listening actively and responding to employee questions and concerns.
Scheduling and diary work
Managing workload, flexibility and team routines in ways that support a sustainable employee experience.
Records and filing
Gathering employee feedback, engagement insights and people information in a consistent way.
Meeting support
Using team meetings and one-to-ones to surface concerns, recognise contribution and follow through on actions.
Office resources and projects
Coordinating recognition, development, wellbeing and engagement initiatives.
Workload peaks and retention risks
Recognising disengagement and retention risks during periods of workload or organisational pressure.
Who should attend this course?
This Employee Engagement and Retention Strategies workshop in Philippines is designed for people who want practical strategies to strengthen engagement and support employee retention.
- All Staff Within an Organisation
- Managers and supervisors
- Team Leaders
- Executives and senior leaders
- HR and people support staff
- HR and administrative officers
- Team coordinators and support staff
Prerequisites & experience level
No prior experience or formal qualification is required. The programme is pitched at foundation to intermediate level and works well for mixed groups where some participants have picked up employee engagement and retention work on the job and others have had no formal training in it.
Group size
- Minimum: 1 participant
- Maximum: 25 participants
We keep the session interactive at every size, so everyone takes part in the discussion and the hands-on practice.
How the two days run.
The standard delivery is 2 full days, 9am to 5pm. The outline below shows the shape of a typical day; the exact running order is confirmed with you before delivery.
Day one: engagement foundations and employee experience
- 9:00Welcome, objectives and what employee engagement and retention work covers
- 10:30The scope of employee engagement and retention work and why it matters to everyone
- 11:30Performing the work properly and handling tasks effectively
- 13:00Lunch
- 14:00Employee communication that builds trust
- 15:30Listening, feedback and employee insights
- 17:00Day one review and reflection
Day two: retention strategies, action planning and evaluation
- 9:00Recap and applying commonly used tools for employee engagement and retention work
- 10:30People management practices that support retention
- 11:30Employee insight management in practice
- 13:00Lunch
- 14:00Addressing engagement and retention challenges in employee engagement and retention work
- 15:30Strengthening engagement and retention practice and best practices
- 17:00Action planning and close
Format, customisation and facilitator.
Format & delivery
The duration of this Employee Engagement and Retention Strategies workshop in Philippines is 2 full days. Knowles Training Institute Philippines will also be able to contextualise this workshop according to different durations.
- 3 full days
- 2 full days · 9am to 5pm (standard)
- 1 day
- Half day
- 90 minutes
- 60 minutes
Delivered onsite at your premises, at an arranged venue, or live online.
Customisation
The programme can be contextualised to your organisation without diluting the core capability or depth of learning. Commonly adapted:
- Examples and terminology from your sector
- Activities built around your employee experience and people processes
- Duration and depth of each topic
- Participant level and mix of roles
- Action plans aligned to your engagement and retention objectives
Facilitator matching
We match the facilitator to your audience and context rather than assigning whoever is free. We consider:
- The seniority and mix of the group
- Your industry and working environment
- The delivery format and language of the session
- The specific outcomes you have asked for
A pre-course consultation is held before delivery so the content lands on the day.
What participants receive.
Each participant will receive the following materials for the Employee Engagement and Retention Strategies course in Philippines.
Learner’s Guide
A workbook covering the full course content, used during the session and kept afterwards.
Course Handouts
Exercises, templates and reference sheets used in the practical activities.
Presentation Slides
The slide deck used during the course, provided for later reference.
Certification of Completion
Each course participant will receive a certification of training completion.
Included with every booking, at no additional charge.
Pricing and investment.
There are 4 pricing options available for this Employee Engagement and Retention Strategies course in Philippines.
USD 679.97
Unlimited participants
USD 259.97
Per participant
USD 419.97
Per participant
USD 569.97
Standard delivery
What’s included
- Pre-course consultation
- Customised content, where applicable
- Facilitator and training materials
- Venue or virtual delivery
- Post-course follow-up, where applicable
40%
Real results. Trusted by leading organisations.
What our participants say
Written feedback published on our Knowles Training Institute reviews page.
Good if can also tailor to the level of participants in the workshop (similar to how it was conducted today). The trainer is very flexible!
It’s a great session with Karan, really appreciate the well-planned training materials and his facilitating skills.
I was totally engaged in his training and was able to pick up the theoretical information from his excellent communication skill.
Why organisations choose us
Everything you need to know before you enrol.
Something not covered here? Add it to your enquiry and we will answer it directly.
Who is this course designed for?
HR professionals, managers, team leaders, executives, people support staff and anyone responsible for improving employee engagement and retention.
What are the learning objectives of this course?
Participants learn to conduct employee engagement and retention practices effectively, use commonly used programs, manage communication and employee communication records, handle employee information and feedback, perform office management and scheduling, and implement best practices in employee engagement and retention work.
Do participants need any prior experience?
No. The programme is pitched at foundation to intermediate level and works well for mixed groups with different levels of prior experience.
What is the duration of the course?
Standard delivery is 2 full days, 9am to 5pm. We can also contextualise the workshop to 3 full days, 1 day, half day, 90 minutes or 60 minutes.
Is the programme available online?
Yes. We deliver interactive, facilitator-led virtual sessions with the same activities, discussion and practice as the in-person format.
Can this course be customised for our organisation?
Yes. We adapt the examples, terminology, activities, duration and action plans to your industry and objectives, without diluting the core capability or depth of learning.
What is the group size for this course?
Group sizes run from a minimum of 1 participant to a maximum of 25. Smaller groups allow more individual attention, and the format stays interactive at every size.
Will participants receive a certificate on completion?
Yes. Each course participant will receive a certification of training completion.
What training methodology do you use?
An active learning approach: short facilitator inputs, realistic employee scenarios, small-group practice, application to your own workplace situations, and structured reflection.
Will we receive course materials?
Yes. Each participant receives a learner’s guide, course handouts and the presentation slides used during the course, plus a certification of training completion.
Is there any pre-course preparation?
No formal pre-work is required. We do hold a pre-course consultation with you to understand your goals and context so the content lands well on the day.
Is there post-course support?
Yes. Participants keep all resources, and we provide post-course follow-up where applicable to help sustain application back at work.
Can the course be delivered at our workplace?
Yes. We deliver onsite at your premises in the Philippines, or at an arranged venue that we can recommend for you.
What are the technical requirements for online training?
A stable internet connection, a device with a camera and microphone, and access to the video platform agreed in advance. We share joining details and run a quick check beforehand.
How much does the course cost?
There are four options: USD 679.97 for a 60-minute lunch talk session, USD 259.97 per participant for a half day, USD 419.97 per participant for 1 day and USD 569.97 per participant for 2 days. Group discounts of up to 40% are available.
When is the next available date?
Contact us for the latest Employee Engagement and Retention Strategies course in Philippines schedules. Email [email protected] or send an enquiry using the form on this page.
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Available across the Philippines.
Our corporate training course is also available in the cities and provinces below. We deliver onsite at your premises, at an arranged venue, or live online wherever your team is based.
- Quezon City
- Manila
- Davao City
- Caloocan
- Cebu City
- Zamboanga City
- Taguig
- Antipolo
- Pasig
- Cagayan de Oro
- Parañaque
- Valenzuela
- Bacoor
- General Santos
- Makati
- Dasmariñas
- Las Piñas
- Mandaluyong
- Bacolod
- Muntinlupa
- Angeles
- Baguio
- San Jose del Monte
- Tarlac City
- Calamba
- Malolos
- Santa Rosa
- Iligan
- Marikina
- Navotas
- Boracay (Aklan)
- Palawan (Puerto Princesa City)
- Bohol (Tagbilaran City)
- Siargao (Surigao del Norte)
- Coron (Palawan)
- Vigan (Ilocos Sur)
- Sagada (Mountain Province)
- Batangas (Batangas City)
- Batanes (Basco)
- Dumaguete (Negros Oriental)
From enquiry to delivery.
You will always know what happens next, and nothing is committed until you have seen the scope and the cost.
- STEP 01
Send your enquiry
Tell us your dates, numbers and preferred format using the form below.
- STEP 02
Pre-course consultation
We discuss your goals, audience and context so the content fits.
- STEP 03
Receive a proposal
Scope, schedule and quotation, with time to consider before agreeing.
- STEP 04
Confirm and prepare
Dates locked, materials prepared and the facilitator matched to your group.
- STEP 05
Deliver and follow up
The course runs, and post-course follow-up sustains it back at work.
Ready to invest in your team?
Fill up the form and we will get back to you in less than 1 working day. Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs.
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We’re here to help
Ask about dates, delivery formats, group sizes or a customised version of this course for your organisation. A training consultant will come back to you directly.
KNOWLES TRAINING INSTITUTE · PHILIPPINES