Knowles Training Institute · Philippines
Introduction to Human Resources Course in Philippines
Build a practical foundation in HR roles, employee lifecycle processes, workplace policies and people administration. A practical corporate course delivered privately for organisations in the Philippines, whether onsite, virtual or at an arranged venue.
The key facts, in one place.
A quick summary of what HR, L&D teams and business leaders usually need before shortlisting this programme.
Need a fast answer?
- I know I want this courseRequest it →
- I need to compare itSee all corporate courses →
- I need advice firstAsk for a recommendation →
Final delivery format and duration depend on the agreed programme scope and audience.
What is the Introduction to Human Resources course?
Human resources plays a central role in helping an organisation attract, support and retain its people. HR work connects employee needs with business requirements through clear processes, fair practices and effective communication.
This introductory course explains the purpose of HR and how its everyday responsibilities support employees, managers and organisational operations. Participants explore the employee lifecycle, from recruitment and onboarding through development, performance and exit.
The programme also introduces essential HR practices such as maintaining employee records, applying workplace policies, handling enquiries discreetly and recognising when an issue needs to be escalated.
Through practical examples and guided activities, participants build a clearer understanding of HR responsibilities, professional boundaries and the ways HR teams contribute to a consistent employee experience.
Work organisation
Plan tasks, schedules and information systematically.
Professional communication
Write, speak and respond with clarity and courtesy.
Records & documents
Keep, file and retrieve records accurately.
Office coordination
Apply HR processes meetings, resources and follow-up.
Everyday HR processes
Apply the programs commonly used in HR work.
Problem resolution
Handle workplace issues calmly and constructively.
Is this course right for your team?
A quick check against what this programme does and does not set out to do.
A good fit if
- Your team handles scheduling, correspondence, records or HR coordination
- HR responsibilities are shared across managers and people teams
- You want a consistent standard for how documents and communication are handled
- Staff have picked up the work on the job and never had formal training in it
- You need people to stay accurate and organised during busy periods
Consider another course if
- You need specialist employment-law advice rather than an introductory HR overview
- Your priority is leadership or people management rather than HR coordination
- You are looking for a qualification or accreditation rather than practical workplace training
- You want a single specialist topic in depth, such as minute taking or records compliance alone
Not sure? Tell us the situation and we will point you to a better-fitting programme.
What business problems does this course help address?
These are common people-process challenges that prompt organisations to strengthen foundational HR knowledge.
HR requests are handled inconsistently
Requests are dealt with in the order they arrive rather than by priority, so important tasks slip.
Employee lifecycle steps are missed
Commitments made in meetings or email are not tracked through to completion.
Employee records are incomplete or difficult to retrieve
Documents and files are stored inconsistently, so retrieving them takes longer than it should.
Policy and employee communications lack clarity
Messages need clarifying, which generates extra correspondence and delay.
HR procedures are applied unevenly
Staff rely on manual workarounds instead of the programs already available to them.
Sensitive information is not handled consistently
Details are overlooked during busy periods, and the rework costs more time than the original task.
What participants will be better able to do.
Participants develop practical confidence in the core processes and responsibilities of human resources.
By the end of the course, participants should be better able to:
- Understand the purpose of having human resources fundamentals
- Determine how to effectively conduct HR responsibilities
- Explain core HR responsibilities and professional boundaries
- Use structured approaches for routine HR processes
- Familiarize with the scope of human resources fundamentals
- Understand the impact of human resources fundamentals in increasing productivity
- Deliver results when performing HR responsibilities
- Manage communication and paper trails correctly
- Handle the management of documents and files properly
- Perform HR operations and schedule activities
- Handle office resources for activities and projects
- Implement best practices in using human resources fundamentals
How the two days are structured.
Each stage builds on the one before it, so participants leave with a working method rather than a set of tips.
- STAGE 01
Understand
What HR work covers, its scope, and why it matters to the organisation.
- STAGE 02
Map the lifecycle
Plan tasks and schedules, and set up records and documents so they can be found.
- STAGE 03
Support employees
Handle correspondence, requests and paper trails clearly and professionally.
- STAGE 04
Coordinate
Manage office resources, activities and schedules across people and projects.
- STAGE 05
Build consistent practice
Apply best practices and standards, and resolve the problems that come up in the role.
What the course covers.
Explore the core concepts and routine practices that support effective HR operations.
- The purpose of HRHow HR supports employees, managers and organisational goals.
- HR roles and responsibilitiesUnderstanding core duties and professional boundaries.
- The employee lifecycleAn overview from recruitment through to employee exit.
- Workforce and role requirementsHow hiring needs connect to team and business priorities.
- Recruitment fundamentalsKey stages in a fair, structured hiring process.
- Welcoming new employeesOnboarding practices that help people settle into work.
- Workplace policies and proceduresApplying guidelines consistently and knowing when to seek advice.
- Employee communication and enquiriesResponding professionally while respecting confidentiality.
- Performance and development basicsUnderstanding feedback, development and performance processes.
- Employee records and dataMaintaining accurate records and handling information discreetly.
- Absence, conduct and escalationRecognising routine matters and issues requiring specialist support.
- Building an effective HR workflowUsing checklists and clear steps to support reliable HR service.
How participants learn.
An active learning approach. Short facilitator inputs, real examples, small-group practice, application to your own workplace situations, and structured reflection.
- 01
Learn
Short, focused facilitator input on the concept and why it matters.
- 02
See
Worked examples and realistic scenarios drawn from HR practice.
- 03
Practise
Small-group activities and exercises where participants try the method.
- 04
Apply
Participants work the method against their own real tasks and situations.
- 05
Reflect
Structured review and an action plan to take back to the workplace.
Where participants can apply these skills.
The situations participants most often report using the course material in once they return to the office.
Employee enquiries
Responding to employee questions with clarity, discretion and consistency.
Scheduling and diary work
Coordinating leave, attendance and workforce information accurately.
Records and filing
Maintaining organised, accurate and appropriately confidential employee records.
Meeting support
Supporting HR meetings, documenting decisions and tracking agreed actions.
Office resources and projects
Coordinating recruitment, onboarding and other routine HR activities.
Busy periods and deadlines
Managing sensitive requests and deadlines while protecting employee information.
Who should attend this course?
This Introduction to Human Resources course in Philippines is ideal for anyone who would like to gain a strong grasp and improve their Introduction to Human Resources.
- All Staff Within An Organisation
- Managers
- Team Leaders
- Executives
- Assistants
- Officers
- Secretaries
Prerequisites & experience level
No prior experience or formal qualification is required. The programme is pitched at foundation to intermediate level and works well for mixed groups where some participants have picked up HR work on the job and others have had no formal training in it.
Group size
- Minimum: 1 participant
- Maximum: 25 participants
We keep the session interactive at every size, so everyone takes part in the discussion and the hands-on practice.
How the two days run.
The standard delivery is 2 full days, 9am to 5pm. The outline below shows the shape of a typical day; the exact running order is confirmed with you before delivery.
Day one: HR foundations and employee lifecycle
- 9:00Welcome, objectives and the role of HR
- 10:30HR responsibilities across the employee lifecycle
- 11:30Recruitment, onboarding and core HR processes
- 13:00Lunch
- 14:00Employee communication and enquiries
- 15:30Employee records and confidentiality
- 17:00Day one review and reflection
Day two: HR administration and employee support
- 9:00Recap and HR policies, procedures and tools
- 10:30HR operations and employee support
- 11:30HR records and data handling in practice
- 13:00Lunch
- 14:00Escalation, employee concerns and issue handling
- 15:30Improving human resources fundamentals and best practices
- 17:00Action planning and close
Format, customisation and facilitator.
Format & delivery
The duration of this Introduction to Human Resources course in Philippines is 2 full days. Knowles Training Institute Philippines will also be able to contextualise this workshop according to different durations.
- 3 full days
- 2 full days · 9am to 5pm (standard)
- 1 day
- Half day
- 90 minutes
- 60 minutes
Delivered onsite at your premises, at an arranged venue, or live online.
Customisation
The programme can be contextualised to your organisation without diluting the core capability or depth of learning. Commonly adapted:
- Examples and terminology from your sector
- Activities built around your own documents and processes
- Duration and depth of each topic
- Participant level and mix of roles
- Action plans aligned to your objectives
Facilitator matching
We match the facilitator to your audience and context rather than assigning whoever is free. We consider:
- The seniority and mix of the group
- Your industry and working environment
- The delivery format and language of the session
- The specific outcomes you have asked for
A pre-course consultation is held before delivery so the content lands on the day.
What participants receive.
Each participant will receive the following materials for the Introduction to Human Resources course in Philippines.
Learner’s Guide
A workbook covering the full course content, used during the session and kept afterwards.
Course Handouts
Exercises, templates and reference sheets used in the practical activities.
Presentation Slides
The slide deck used during the course, provided for later reference.
Certification of Completion
Each course participant will receive a certification of training completion.
Included with every booking, at no additional charge.
Pricing and investment.
There are 4 pricing options available for this Introduction to Human Resources course in Philippines. Course participants not in Philippines may choose to sign up for our online Introduction to Human Resources training course.
USD 679.97
Unlimited participants
USD 259.97
Per participant
USD 419.97
Per participant
USD 569.97
Standard delivery
What’s included
- Pre-course consultation
- Customised content, where applicable
- Facilitator and training materials
- Venue or virtual delivery
- Post-course follow-up, where applicable
40%
Real results. Trusted by leading organisations.
What our participants say
Written feedback published on our Knowles Training Institute reviews page.
Good if can also tailor to the level of participants in the workshop (similar to how it was conducted today). The trainer is very flexible!
It’s a great session with Karan, really appreciate the well-planned training materials and his facilitating skills.
I was totally engaged in his training and was able to pick up the theoretical information from his excellent communication skill.
Why organisations choose us
Everything you need to know before you enrol.
Something not covered here? Add it to your enquiry and we will answer it directly.
Who is this course designed for?
All staff within an organisation, managers, team leaders, executives, assistants, officers and secretaries. Anyone who would like to gain a strong grasp of human resources fundamentals and improve them.
What are the learning objectives of this course?
Participants learn to conduct HR responsibilities effectively, use commonly used programs, manage communication and paper trails, handle documents and files, perform HR operations and scheduling, and implement best practices in HR work.
Do participants need any prior experience?
No. The programme is pitched at foundation to intermediate level and works well for mixed groups where some participants have had little or no formal prior training in this area.
What is the duration of the course?
Standard delivery is 2 full days, 9am to 5pm. We can also contextualise the workshop to 3 full days, 1 day, half day, 90 minutes or 60 minutes.
Is the programme available online?
Yes. We deliver interactive, facilitator-led virtual sessions with the same activities, discussion and practice as the in-person format.
Can this course be customised for our organisation?
Yes. We adapt the examples, terminology, activities, duration and action plans to your industry and objectives, without diluting the core capability or depth of learning.
What is the group size for this course?
Group sizes run from a minimum of 1 participant to a maximum of 25. Smaller groups allow more individual attention, and the format stays interactive at every size.
Will participants receive a certificate on completion?
Yes. Each course participant will receive a certification of training completion.
What training methodology do you use?
An active learning approach: short facilitator inputs, real examples, small-group practice, application to your own workplace situations, and structured reflection.
Will we receive course materials?
Yes. Each participant receives a learner’s guide, course handouts and the presentation slides used during the course, plus a certification of training completion.
Is there any pre-course preparation?
No formal pre-work is required. We do hold a pre-course consultation with you to understand your goals and context so the content lands well on the day.
Is there post-course support?
Yes. Participants keep all resources, and we provide post-course follow-up where applicable to help sustain application back at work.
Can the course be delivered at our workplace?
Yes. We deliver onsite at your premises in the Philippines, or at an arranged venue that we can recommend for you.
What are the technical requirements for online training?
A stable internet connection, a device with a camera and microphone, and access to the video platform agreed in advance. We share joining details and run a quick check beforehand.
How much does the course cost?
There are four options: USD 679.97 for a 60-minute lunch talk session, USD 259.97 per participant for a half day, USD 419.97 per participant for 1 day and USD 569.97 per participant for 2 days. Group discounts of up to 40% are available.
When is the next available date?
Contact us for the latest Introduction to Human Resources course in Philippines schedules. Email [email protected] or send an enquiry using the form on this page.
Top 6 corporate training courses.
Six courses from our Philippines catalogue. Every one of them is delivered privately for your organisation, onsite, virtual or at an arranged venue.
Modern Leadership Skills
Lead a team with clarity, credibility and confidence in a changing workplace.View course →
Emotional Intelligence
Read the room, manage reactions and build stronger working relationships.View course →
Customer Service Skills
Handle customers, complaints and expectations with consistency and care.View course →
AI Prompt Engineering
Write prompts that get useful, reliable results from everyday AI tools.View course →
Time Management
Plan the day, protect focus and get the important work finished.View course →
Critical Thinking Skills
Weigh evidence, question assumptions and reach better decisions faster.View course →
Available across the Philippines.
Our corporate training course is also available in the cities and provinces below. We deliver onsite at your premises, at an arranged venue, or live online wherever your team is based.
- Quezon City
- Manila
- Davao City
- Caloocan
- Cebu City
- Zamboanga City
- Taguig
- Antipolo
- Pasig
- Cagayan de Oro
- Parañaque
- Valenzuela
- Bacoor
- General Santos
- Makati
- Dasmariñas
- Las Piñas
- Mandaluyong
- Bacolod
- Muntinlupa
- Angeles
- Baguio
- San Jose del Monte
- Tarlac City
- Calamba
- Malolos
- Santa Rosa
- Iligan
- Marikina
- Navotas
- Boracay (Aklan)
- Palawan (Puerto Princesa City)
- Bohol (Tagbilaran City)
- Siargao (Surigao del Norte)
- Coron (Palawan)
- Vigan (Ilocos Sur)
- Sagada (Mountain Province)
- Batangas (Batangas City)
- Batanes (Basco)
- Dumaguete (Negros Oriental)
From enquiry to delivery.
You will always know what happens next, and nothing is committed until you have seen the scope and the cost.
- STEP 01
Send your enquiry
Tell us your dates, numbers and preferred format using the form below.
- STEP 02
Pre-course consultation
We discuss your goals, audience and context so the content fits.
- STEP 03
Receive a proposal
Scope, schedule and quotation, with time to consider before agreeing.
- STEP 04
Confirm and prepare
Dates locked, materials prepared and the facilitator matched to your group.
- STEP 05
Deliver and follow up
The course runs, and post-course follow-up sustains it back at work.
Ready to invest in your team?
Fill up the form and we will get back to you in less than 1 working day. Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualised to meet your organisation’s training needs.
We use your details only to respond to this enquiry. See our privacy policy.
We’re here to help
Ask about dates, delivery formats, group sizes or a customised version of this course for your organisation. A training consultant will come back to you directly.
KNOWLES TRAINING INSTITUTE · PHILIPPINES